FAQ

Where do you ship, and what does it cost?

Everywhere in the EU. Shipping is calculated live at checkout for your country — from about €4 (plus VAT) — and it's free from €44(that's two shirts). The delivery window you see at checkout is a live quote from our print partner for your address, not a static guess.

How long does it take?

Each shirt is printed when you order it, at the print facility nearest you — usually 1–3 days to print, then roughly 5–12 days in the post depending on the country. Nothing sits in a warehouse, nothing gets thrown away.

What are the shirts like?

Heavyweight cotton (Gildan 5000), classic relaxed fit, printed direct-to-garment. There's a size table on every product page — when in doubt between two sizes, take the bigger one.

Can I return a shirt?

Yes — the standard EU 14-day right of withdrawal applies. The details and the form live on the withdrawal page. If something arrives damaged or misprinted, skip the form and just write to me; that's a replacement, not a return.

How do I pay?

Card, iDEAL and friends — payment is handled by Mollie, an EU payment provider. I never see your card details. All prices include VAT.

Who's behind this?

Me — Aisling. The story page has the why. For anything else: info@crystallized.lu. A human reads it, and the same human answers.